Privacy policy.
What we hold
What this covers
This policy is about this website only. There are no accounts here, nothing to sign into, and nothing that follows you around. If you use the customer portal or one of the products, the portal privacy policy covers that, and it is a longer document because those hold real work.
What we collect
Only what you hand us. The contact form asks for your name, work email, company, trade and whatever you write in the message. If you email us instead, we have your address and your message. Along with a form submission we record the time, the IP address it came from and the browser string, which is how we tell a real enquiry from a bot.
Why we hold it
To answer you, and to keep a record of who asked for access and when. The submission is emailed to the founders and saved so an enquiry cannot be lost to a filtered inbox. We do not add you to a mailing list, and we do not send you anything you did not ask for.
How long we keep it
Enquiries are kept while we might still act on them, and no longer than two years, after which they are deleted. If you ask us to delete yours sooner, we do.
Your rights
Write to privacy@operanttechnologies.com and ask what we hold about you, ask for it to be corrected, or ask for it to be deleted. We answer within 30 days. There is no account to verify against here, so we may ask you to reply from the address you originally used.
How it is protected
The site is served over TLS. Enquiries are held in an encrypted database that only the founders can read. The controls behind all of it are listed on the security page.
Where it lives
In the United States, with the two processors named above. We do not transfer this data outside the US.
Changes to this policy
The updated date above always reflects the current version. If this policy changes materially, the change appears here before it takes effect.
To see, correct, export or delete what we hold, write to privacy@operanttechnologies.com. We answer within 30 days, usually much sooner.